Role Overview

Work alongside the Under 25 Staff Team Leader to champion the needs of under-18 staff at EIJ 2028, many of whom may be away from home in a major operational role, or attending a large-scale event, for the first time. Ensure young staff have a dedicated safety net and are supported by a friendly, inclusive network that helps them build peer connections and enjoy a positive Jamboree experience. Supervise a small team supporting under-18 staff. Report directly to the Under 25 Staff Support Team Leader.

Responsibilities

• Support the Under 25 Staff Team Leader to design and deliver a tailored support framework for under-18 staff, including digital welcome guides and early communication channels to connect volunteers and ease pre-event anxieties
• Act as an advocate and confidential point of contact for under-18 staff
• Supervise and support a team of three Support Team Members
• Work collaboratively with the Wellbeing and Inclusion Team to ensure appropriate procedures are followed and relevant information is shared effectively and in a timely manner
• Carry out regular morale check-ins to prevent burnout and resolve team conflicts
• Work with the team to create mentoring opportunities that help young volunteers develop leadership and problem-solving skills
• Work with the Staff Subcamp Team Leader to manage secure youth camping zones
• Attend planning meetings and respond to communications in a timely and professional manner, on-site full time for the duration of the event

Who we are looking for

Empathetic and approachable individuals who are natural listeners, non-judgemental and genuinely passionate about supporting young people. A background in Scouting or Guiding is essential; experience in youth work, student union leadership or pastoral care, or of working with under-18s, is desirable. Strong communicators who can use digital tools effectively to reach a young audience, while also articulating youth needs clearly to senior Jamboree leadership, are needed. Flexibility and a willingness to work the hours required throughout the event are essential; this may involve long working days with limited time off, with downtime scheduled on a rota basis.